We offer FREE trackable international shipping
The shipping times below reflect these delays. In normal cases our shipping times are around 3-7 business days, but we are experiencing some shipping delays at the moment due to COVID-19. The shipping times below reflect these delays.
We greatly appreciate your patience and understanding as we are doing everything we can to ship orders in a timely manor while also prioritizing your safety.
If you need any assistance with anything at all please reach out to us at firstname.lastname@example.org and we'll get back to you within 24-48 hours.
US and Canada: 12 - 21 days*
Australia and New Zealand: 12 - 27 days*
Europe**: 12 - 27 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 30 days
Busy Season: 20-40 Days
Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. We don’t ship to OFAC sanctions country list: Balkans, Belarus, Burma, Cote D'Ivoire (Ivory Coast), Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.
Some distant areas can take a bit longer, but we’ll get it to you!
Shipping delays may occur, but rest assured your order will arrive. Sometimes orders can take longer than the average shipping windows due to various reasons. If this happens and reach out to us at email@example.com and we'll provide you with assistance.
After payment has been processed, an order confirmation email will be sent to the email listed at the time of checkout. Once the email confirmation has been sent, your order will begin to be processed.
The order processing time might take up to 1- 4 business days*. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you via email.
All customers are charged at the time of purchase. All payments are in USD. Paying in local currency means your home bank handles the currency conversion; they will convert the currency from USD to Local currency for you.
When you order multiple items at a time, they may be shipped separately so they get to you faster. Due to warehouse locations and product availability, items may be shipped in separate shipments. You may receive one item before the next. We do this so that you can get your items as fast as possible. In this case, you will be provided with two or more tracking numbers.
ORDER CANCELLATION AND CHANGE REQUEST
We accept 12 hours’ notice to cancel an order or update any changes such as quantity, color, size, or Shipping Address information. Just feel free to contact us. We're available 24/7 at firstname.lastname@example.org.
Please note that any request received after 12 hours period will no longer be accepted because we process orders immediately. Changes to orders cannot be made once processed.
We will still do our best to get a hold or cancel your order after 12 hours period but no guarantee. If we were able to do so you will be charged a 15% cancellation fee on account of the cost we incur for the item already being in production.